I’m a Business Analyst with hands-on experience translating business needs into actionable requirements, supporting Agile delivery, and driving measurable process improvements. At Headway Software Solutions, I collaborated with 18+ cross-functional stakeholders, developed 80+ user stories, BRDs, FRDs, and acceptance criteria, and contributed to a 20% improvement in sprint delivery efficiency.
Previously, at Alberta AI & Tech Innovation Club, I supported AI-driven product development by facilitating discovery workshops, gathering insights from 50+ pilot users, and translating product requirements into detailed user stories and acceptance criteria. I coordinated UAT across three AI simulation releases, helping reduce post-release defects by 30%, while data-driven backlog improvements contributed to a 20% increase in user retention.
My core skills include requirements elicitation, stakeholder analysis, BRD/FRD documentation, Agile/Scrum, BPMN 2.0 process mapping, gap analysis, UAT, SQL, Advanced Excel, Tableau, Power BI, Jira, Confluence, Visio, and Azure DevOps. With a Diploma in Software Development from SAIT and experience across business intelligence, workflow optimization, and AI-enabled solutions, I bring analytical thinking and a strong technical foundation to business problem-solving.
I’m passionate about bridging the gap between business and technology, turning complex requirements into practical solutions, and using data to improve business performance. I continue to strengthen my business analysis expertise through hands-on projects, professional development, and my pursuit of the Entry Certificate in Business Analysis (ECBA™) through IIBA.